Close up of a person's hands holding a smartphone.

Online & Mobile Banking

You can access your Northern State Bank accounts anytime, anywhere using either Northern State Bank Online or our mobile app My NSB.

With Northern State Bank's online service you can:
  • Check account balances
  • View or download statements
  • Pay bills or pay a person
  • Make transfers
  • View check images
  • Download account information directly to Quicken or Quickbooks
  • Issue stop payments on checks
And with My NSB mobile app you have all the features of online banking plus...
  • FREE mobile Remote Deposit.  Use your iPhone or Android phone to enroll
  • Apple Pay/Google Pay allows you to pay using your mobile device instead of a card

Enroll in Northern State Bank Online

(You must be a Northern State Bank customer.)

Just click on the "LOGIN" button at the top of this page, select "Enroll" and follow the instructions.

Or you can print and complete an application and mail it to Northern State Bank, PO Box 617, Ashland, WI 54806. We will verify the application and login credentials will be mailed to you.

You can stop in at one of our branches  - with or without a completed application - and we can get you started with Northern State Bank Online right away!

Enroll in My NSB on your mobile phone or tablet


(You must be an existing online banking customer.)
  • Download our My NSB mobile app from the Apple Store or Google Play Store
  • Sign in with the same login credentials - Username and Password - as you use for your online banking
  • The app will now be set up for your device - next time just enter passcode or set up biometric identification through your phone
For help, please call Northern State Bank at 715-682-2772 between 8:00 a.m. to 4:00 p.m. Monday through Friday.

Keep your online accounts safe

NEVER give out your online banking credentials (username, password, 2FA code) to anyone, even if they say they are from Northern State Bank, from our 'fraud department', or from a government agency.

We will NEVER ask you to enter your online banking credentials in a link provided in a text message or email. 

You CANNOT cancel a debit card transaction by logging into your online banking.  Be wary of phishing scams (texts and emails) asking you to login to cancel a transaction.

If your online banking has been compromised

If you feel that someone else has gained access to your NSB accounts through your online banking, call us immediately at 715-682-2772.

AFTER HOURS:

  • Access Security settings in your online banking   
    • When logged in through our website/using a web browser:
      • Click on arrow by your name in lower left of dashboard. Click on -Personal Settings or -Account Settings, then -Security
    • When using our mobile app:
      • Click on tri-bar (3 horizontal lines) in upper left of your screen. Click on arrow by your name in lower left. Click on -Settings (gear icon), then -Security (padlock icon).  
  • CHANGE YOUR PASSWORD (Password -Edit) 
  • Delete any Two-factor authentication methods that you do not recognize. If you've been scammed, the bad actors will most likely add an authenticator app so they can gain access any time they want without getting a new 2FA code from you. 
  • Recently used devices - Delete any new devices that you do not recognize (trash can icon) . Accidentally deleting your own device will NOT lock you out of your online banking.
  • If someone else enrolled you in Zelle (peer-to-peer instant transfer available in your online banking) take these steps to un-enroll and delete any Zelle recipients:
    • Mobile App:  click on tri-bars (3 horizontal lines)
    • Send money with Zelle
    • Gear Icon
    • Manage payment profiles
    • Click on the phone number or email
    • In red: DELETE AND UNENROLL THIS TOKEN FROM ZELLE
    • For more information, go to our Zelle page

Protect your accounts on a daily basis - Be pro-active, not re-active!

Never give out your password or 2FA code to anyone.  We will NEVER ask you for this information, and neither will our debit card fraud center.

Make sure your contact information is up-to-date so debit card fraud alerts, account alerts, and Northern State Bank staff can reach you if we notice something suspicious. 

Familiarize yourself with all the features of your online banking, including:

  • Where to find your Security Settings
  • How to change your password
  • How to set up alerts based on scenarios that fit your personal needs (large item notices, low balance notice, etc.)

If it sounds too good to be true, it most likely is.

Be very wary of unsolicited emails, texts, and phone calls that ask you to log in to your online banking or send money. 

Trust your instincts. If something feels 'off', stop and investigate through trusted sources before proceeding.